ISM320: Advanced Principles of Interactivity
First Coast Promotions Redesign
ISM 360: User-Centered Evaluation
Kayak Usability Report
This usability report includes my group’s process throughout usability testing. In the appendices, we included our participant grid, consent form, screener, procedures, as well as the testing protocol. Please take a look at the report to review our usability testing process, as well as our results and recommendations to Kayak on how to improve the website’s interface.